WGU Financial Services Phone Number

WGU student Portal (WGU) offers a wealth of resources for students, including support for financial aid and technical issues. Knowing where and how to contact the right department can save time and alleviate frustration. This guide provides essential contact details for WGU’s financial services and WGU Academy tech support, ensuring you can get the help you need when you need it.

Contact Information for WGU Financial Services

The WGU Financial Services team assists students with questions related to financial aid, tuition payments, and scholarships.

  • Phone Number: 1-877-435-7948
  • Email Address: [email protected]
  • Office Hours:
    • Monday through Friday: 6:00 AM to 10:00 PM (MT)
    • Saturday and Sunday: 10:00 AM to 7:00 PM (MT)
wgu student portal contact

For detailed financial aid processes, including applications and grants, visit WGU Financial Aid.

WGU Academy Tech Support Contact

WGU Academy provides students with foundational courses and resources to prepare for success in their degree programs. Technical issues can arise, and the academy’s support team is ready to help.

  • Email Address: [email protected]
  • Phone Number: 1-877-435-7948
  • Service Desk Hours:
    • Monday through Friday: 6:00 AM to 10:00 PM (MT)
    • Saturday and Sunday: 10:00 AM to 7:00 PM (MT)

For WGU Academy resources, visit the official website: WGU Academy.

Common Questions About WGU Financial and Technical Support

Does WGU offer 24/7 support for technical issues?

WGU’s tech support team operates during extended hours but is not available 24/7. However, their online help center provides resources for troubleshooting outside of operating hours.

Can I reach out to financial services for help with scholarships?

Yes, WGU Financial Services can assist with scholarship queries, including applications, deadlines, and eligibility requirements.

How do I know which department to contact for support?

  • For financial aid, scholarships, or tuition-related questions, contact WGU Financial Services.
  • For technical issues with WGU Academy resources, contact WGU Academy Tech Support.

Tips for Efficient Communication with WGU Support

  1. Have Your Student ID Ready: Providing your student ID ensures faster resolution.
  2. Be Clear About Your Issue: Explain the problem briefly but with enough detail to help the support team assist you effectively.
  3. Check FAQs Before Calling: Many common questions are answered in the WGU help center or Academy resource pages.